THE MAINE

VIEWPOINT

                                    Maine Insurance Agents Association

 

January/February 2003

 

Text Box:  
www.ipromiseprogram.com

Teen Driver Safety – Agents take action

 

Ask any parent just what is an acceptable number of deaths for teen drivers and they will unanimously tell you zero. Secretary of State Dan Gwadosky agrees. He is on a campaign to reduce teen driver fatality statistics in Maine and rightly so.

 

While the US national average of unintentional deaths in the 15 to 19 year-old range attributable to motor vehicle crashes is 76.6%, Maine’s percentage for the same age group stands at 81.5% for the year 2000 – well above the national average. (Statistics courtesy of the Center For Disease Control.)

 

NHTSA (National Highway Traffic Safety Administration) pegs the national losses occurring from police reported crashes of drivers between 16 – 20 year-olds at US$32.8Billion for year 2000. These losses are significant and agents often feel the pinch when examining their loss ratios. However, now they can use a program designed to put a dent in these statistics, preserve reserves and see more teens arrive home safely each time they take the car.

 

Enter Gary Direnfeld, a social worker from Canada. Direnfeld spent the better part of the 1990’s developing and delivering brain injury rehabilitation services to young persons who acquired their brain injuries in car crashes. As the parent of a soon to be teen driver, he was then just a bit more anxious about the situation than most parents.

 

After 2 years of research and development that included the input of thousands of stakeholders in traffic safety from around the world and then focus group research under a grant from the Ontario Neurotrauma Foundation, Direnfeld launched the I Promise Program – teen safe driving initiative last January.

 

His program is now available across North America and is picking up a head of steam. The program has 175 registrants representing 8 US states and 3 Canadian provinces. The Dominion of Canada, Canada’s 10th largest insurance company, is the first insurer to offer a discount to any teen participating with the program.

 

Meanwhile, Healthy Lancaster, a health organization in Lancaster, SC, is picking up the tab for those parents who participate with their teen in their local community. Police there will begin issuing letters in January 2003 to parents of teens recommending the program should a teen be warned about a violation – truly a higher risk group. All in all over 90 organizations have requested order forms so they can distribute program information within their various communities (see website for list: www.ipromiseprogram.com).

 

As Direnfeld tells it, the program relies first and foremost on parents as role models of responsible driving behavior. He is quick to point out that teens learn what is acceptable road behavior by observing their parents – long before they can even reach the wheel of the car themselves. But the real components of the program are a parent-youth MUTAL safe driving contract, a rear window decal and a vehicle monitoring service.

 

Upon completion of the robust contract covering everything from car maintenance to seatbelts to road safety to number of passengers, the parent and teen seal their commitment by placing a decal in the rear window that displays a toll free number and asks the question, “Am I Driving Safely”. Modeled after the 1-800 numbers you see on trucks, Direnfeld offers that this brings accountability to the promise of safe driving between parent and teen. Any calls received to the call center result in a letter being sent only to the parent, detailing the particulars of the call. Because the decal doesn’t label the driver as a teen, there is no concern about profiling. Because the safe driving contract involves a mutual commitment with the parent, hypocrisy is removed from the eyes of the teen.

 

If a letter is received, it is up to the family to determine who the driver was by looking at the date, time and location of the report. Parents and youth follow up on the details of the letter as pre-determined in their mutual contract. Interestingly enough though, in the past year only one call has been taken and that was to make a report of “Perfect Driving” on a driver in Ottawa, Canada.

 

Gwadosky is looking at brining in legislation that would essentially mandate several of the conditions set out as “points of negotiation” for parent and youth in Direnfeld’s safe driving contract. But the I Promise Program goes further yet maintains control within the context of the family.

 

Knowing that teens are quick to rebel to anything imposed, the key feature of the I Promise Program is that it promotes negotiation on safe driving matters while keeping the issue within the family. The family is the strongest social unit says Direnfeld and a commitment made between a parent and child is significant - particularly when there is a system for accountability built in.

 

Agents are encouraged to go to the I Promise Program website and familiarize themselves with the program. To encourage parents to participate they need only direct parents to the website or request Direnfeld to email them a personalized order form that they can print and provide to parents directly. There is no cost to receive the personalized form and it makes a good marketing tool.  It’s not often a true win/win like this comes along – The cost to the parent is $45.00. Not bad considering it may help save their child’s life – and improve your loss ratios.

 

Visit the website at www.ipromiseprogram.com . Gary Direnfeld can be contacted at (905) 628-4847 or info@ipromiseprogram.com .